Frequently Asked Questions

Certified Dermatology is committed to providing you with an elevated level of dermatological care, and a variety of exciting solutions to some of life's most common cosmetic concerns. We accept a variety of insurance providers, and have locations that are spread throughout the state of New Jersey. Take a look at a list of frequently asked questions, just below. If you're still curious about how we can offer you some of the most advanced skincare you've ever experience, we'd love to hear from you. Reach out to us and set up your appointment with a helpful member of our team today.

Questions about Appointments

What will I have to pay at my appointment?

Copayments with Insurance: Patients will be required to pay their copayment prior to their appointment.

No Insurance: Patient's without insurance will be required to pay the self-pay pricing for their visit, and additional fees may incur for necessary procedures.

Cosmetics: Patient's having a cosmetic service will have to pay in full prior to the service.

What do I need to bring to my appointment?

Please make sure you have your photo ID, a valid insurance card, and method of payment (if applicable).

What can I expect for my surgical appointment?

Surgical appointments on surgery days can be a little longer than normal appointments.

Our receptionist will call you in the morning to see how far you live from our office. Depending on how the surgical day is running, we might ask you to come in later than your appointment time. We will try our best to accommodate your time and reduce your time in the waiting room.

Do not panic if you time has been moved to a later time, you will still be called in and seen for your surgical appointment that day.

Please plan to bring a snack, beverage, book, etc to your surgical appointment, as certain procedures require you to wait for results in our waiting room afterwards.

Questions about Billing

Do you accept my insurance?

At Certified Dermatology, we accept most insurances. When you call our office, we will verify your insurance and discuss copays etc. Your insurance must still be valid when you are treated by our providers. You will be required to present your card on the your appointment day as well. We also require a valid ID. An estimate of initial appointment fees and costs, investigations or surgery are available on request.

How do I pay my bill?

To make a payment, click here to QuikPay. Billing questions? Call our billing department 732-797-9971.

Questions about Portals & Forms

Can I download my patient forms?

Yes. The forms you need may be viewed / downloaded here. Please note that, like all medical practices, we are shifting away from paper forms and moving to “Patient Portals.” We use two patients portals (BREEZE and EMA) to track your visits and history with us. Please go to our Patient Portals and Forms page here.

What are patient portals?

Patient forms are important parts of your patient care and are required Electronic Medical Records (EMR). New patients will be directed to these portals. Existing patients who are not on the patient portals will be directed to these portals as well.

Questions about Medical Procedures

What are the signs of infection?

If you think your site is infected these are signs to look for:

  • More pain than what you think would be expected
  • Redness that is spreading beyond the treatment site
  • Discharge from the site. Usually the discharge will be yellow-green in color and pus like
  • Warmth or heat to the site or surrounding area

If you see any of these signs and think your site is infected please do not hesitate to call 732-456-7777 and get checked immediately.

Please plan to bring a snack, beverage, book, etc to your surgical appointment, as certain procedures require you to wait for results in our waiting room afterwards.

I had a biopsy today. What should I know?

If you were in the office and had a biopsy (without stitches) there is little to no care needed. The area can get wet and be washed as usual with soap and water (no alcohol or peroxide!) Allow the area to get to air as much as possible, but covering with a band-aid may be done if you desire. However, let it get to the air as much as possible. Some redness around the site is normal, and even some minor discomfort.

If you had a biopsy with stitches please see the FAQ “EXCISION”.

Please plan to bring a snack, beverage, book, etc to your surgical appointment, as certain procedures require you to wait for results in our waiting room afterwards.

What should I plan if I'm having an excision surgery today?

If you received stitches today keep our bandage on until the morning – if it looks blood soaked you may change it to a clean one. You can get it wet tomorrow (unless you were told differently at the office). Again, wash with gentle soap and water – no alcohol or peroxide to the area. Some minor spotty bleeding is normal, and you may need to keep a dressing or bandage on the area for a few days. After the first 3 days you may start to apply a thin coat of Aquaphor, vaseline or bacitracin at bedtime. Do not use neosporin or triple antibiotic ointment! Be careful with physical activity or heavy lifting as this may disrupt the healing and cause the stitches to open.

I had freezing done today. What should I know?

If you had a spot(s) treated today with cryotherapy (freezing) you should expect to see a blister or some swelling/puffiness to the area. This is normal. Most of the time the blister is clear fluid filled, but sometimes it may be dark in color (purple or black) which indicates a blood filled blister – this too is normal. You also may experience some discomfort, it shoud not last long and it should subside in a few days. These areas also do not require any special care or treatment. The area can get wet and be washed as usual with soap and water (no alcohol or peroxide!) Allow the area to get to air as much as possible, but covering with a band-aid may be done if you desire. However, let it get to the air as much as possible.

I had Cantharone today. What should I do?

If you had a spot(s) treated today with canthucur you should expect to see a blister or some swelling/puffiness to the area. This is normal. Most of the time the blister is clear fluid filled, but sometimes it may be dark in color (purple or black) which indicates a blood filled blister – this too is normal. You also may experience some discomfort, it should not last long and it should subside in a few days. These areas also do not require any special care or treatment. The area can get wet and be washed as usual with soap and water (no alcohol or peroxide!) Allow the area to get to air as much as possible, but covering with a band-aid may be done if you desire. However, let it get to the air as much as possible.

I had a spot burned off today. What should I do?

If you had a spot burned off, or what is known as electrodessication and curretage, there is little to no care needed. The area can get wet and be washed as usual with soap and water (no alcohol or peroxide!) Allow the area to get to air as much as possible, but covering with a band-aid may be done if you desire. However, let it get to the air as much as possible. Some redness around the site is normal, and even some minor discomfort.

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